The travel industry offers opportunities to
start a home-based business. The best way to get started is to affiliate with a
host travel agency. Independent travel agents, those not affiliated with any
host agency, retain 100 percent of their travel booking commissions, but are
also responsible for tracking those commissions and handling all the accounting
and establishing relationships with suppliers. It is recommended that only
experienced travel agents attempt to start their business fully independent of
a travel host.
1 Align with a host travel agency. These
agencies provide independent contractors with the support of an established
business. This usually includes your initial travel agent training, back-office
accounting, commission tracking, and a booking engine. A host agency, due to
its sales volume, can negotiate higher commissions than an individual with
little to no sales volume. Other benefits include access to the host agency's
consortium, which offers great travel deals for your clients, and use of its
worldwide industry-recognized travel agency credentials (CLIA, IATAN, TRUE,
ARC), which allow you to book travel products and services directly with travel
suppliers and receive travel supplier training (provided you meet the
qualifications).
2 Find a host travel agency. Network with
individuals who are working in the home-based travel agent market and obtain
referrals so you can make an informed decision. Visit the host's website, find
out what type of support is available and what benefits are offered, and ask about
the firm's affiliations, licenses and other credentials. Contact the Better
Business Bureau to check the host's credentials. For a list of host agencies
from around the country, visit the Home Based Travel Agency Network online (see
Resources).
3 Compare fees and benefits. Host travel
agencies vary widely in terms of the benefits they offer, the percentage of
commissions they pay, the type of training you receive, the support available,
and whether supplemental income is paid for other activities, such as referring
new business to the host agency. For example, one agency might not charge a
"start-up fee," while another might charge as much as $750 (2009
prices). Some agencies charge monthly fees to pay for the cost of shipping
supplies to their agents. Balance costs and revenues. Agencies that offer
higher commissions often charge higher monthly fees.
4 Inquire about tracking. Some host
agencies require you to submit tracking forms to verify your commission. The
better agencies will track sales and commissions for you.
5 Purchase error and omissions insurance if
it is not already included in the host agency's travel agent agreement. Many
host agencies include this coverage as one of their benefits, but you also can
purchase it through sites such as Travel Agent Protect or The Berkely Group
(see Resources).
6 Ask about ongoing education. Agencies
that offer free seminars give you the opportunity to learn from other agents
who successfully run businesses out of their homes. Check whether the company
offers online courses and interactive training.